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Bruno Cointepas

Services Operations Management Professional

Bruno Cointepas
58 years old
Professional Status
About Me
Born in Paris, France, Bruno built his reputation for strong customer focus, reliability and flawless delivery during the course of his 35+ years professional career.

His expertise covers the fields of employee development, organizational change, operations and management consulting in the hospitality, oil & gas/energy and engineering industries, across the globe.

An alumnus of the world's best Hospitality and Leisure Management School, École Hôtelière de Lausanne in Switzerland, Bruno held various Human Resources, large project management, operational, reorganization and Leadership roles for Fortune 100 and large multinational companies.

Over a decade of working for Royal Dutch Shell, he became a recognized subject matter expert in the field of L&D operations, learning facilities and services design as well as the design and delivery of large corporate events.
His expertise lies as much with the “how” as the “what” in these areas.
Jeroen van der Veer, former CEO of Royal Dutch Shell describes him as “an on the ball organizer and multi-tasker who combines Dutch efficiency and Latin charm”.

Bruno leverages his international services management expertise to increase operations' effectiveness and thus boost business performance and enhance customers' experience.

International Hospitality Management Diploma

Ecole hôtelière de Lausanne (Switzerland)

September 1984 to February 1989
  • Merx Trade International - MTI - is a management, and trade solutions advisory firm. Our mission is to support businesses, sellers, and buyers in realizing their international ambitions and to successfully play on a global scale.
  • If smart is not enough.
    Performance Buildings offer one-stop 360° building management by extending smart technologies with space sharing and additional integrated services.

    Performance Buildings develop and implement digital solutions for automated building operation.
    We target office buildings, serviced offices and apartments, co-working spaces, meeting & conference rooms and hotels.

    We offer modular and tailor-made automation concepts based on our pb3 platform :
    . engaging co-working spaces
    . automated serviced offices
    . intelligent room-sharing solutions
    . flexible units of space for rent
    . attractive tenant mix ranging from 1–2 people, start-ups and SMBs to established enterprises
    . additional services at no extra costs powered by digital innovation
  • Leveraging my operational and project management expertise with global organisations in the Hospitality, Oil & Gas and Technology sectors.
    Developing interventions and targeted solutions to increase operations' effectiveness and thus boost business performance and enhance customers' experience.

    o Performance consulting
    o Conceptual design
    o Customer experience
    o Product development