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Bruno Cointepas

Hospitality | Operations Management | Customer Experience

60 years old
Professional Status
Entrepreneur
Available
About Me
I aim to share my global management expertise and customer focus to boost employees development and business performance.

With over 35 years of professional experience in various industries and geographies, I am a seasoned Operations Management professional.
I help my clients conceptualise, design, build, operate , and optimise their facilities, products, and services, enhancing both their operational effectiveness and customer experience.

As an EHL - Lausanne Hospitality Business School - alumnus and former HR and projects leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of operations.
I have successfully delivered large-scale projects for Fortune 100 and multinational companies.
  • Hired by Joe Hogan (CEO) and ABB's Executive Commitee to develop the concept and lead the project to design a new >10,000 m2 "Learning Factory" Corporate Learning Center concept at the Group's headquarters in Zurich, Switzerland.

    Starting from a blank sheet of paper, the project included the transformation of an old industrial factory from the 30's into a CHF 70M state of the art Learning facility and technology show-case facility.