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Bruno Cointepas

Customer Experience | Operations Management | L&D | Hospitality | AEHL

63 years old
Professional Status
Entrepreneur
Available
About Me
I have extensive global expertise in Operations Management, L&D and a foundation built on Hospitality values.

I am able to deliver a unique 360 degrees end user-centric approach to any project.

My background and experience have equipped me with profound insights into cultural expectations and high service standards.

Operations Audit

Antropia, Cultuur- en Congrescentrum
June 2011 to July 2011
Zeist
Netherlands
  • Hired to carry out a detailed audit of this congress center to detail and analyze the current operational processes in order to, at a later stage, introduce new operating procedures aiming towards a more effective and professional operation.

    Ran a full audit of the processes in place and also assessed the capability of the organization, per department, in line with a potential upgrading of the current operations as well as future broader plans for development, including the potential building of the Triodos Bank new headquarter on the center's ground.