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Bruno Cointepas

Customer Experience | Operations Management | L&D | Hospitality | AEHL

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63 years old
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Professional Status
Entrepreneur
Available
About Me
I have extensive global expertise in Operations Management, L&D and a foundation built on Hospitality values.

I am able to deliver a unique 360 degrees end user-centric approach to any project.

My background and experience have equipped me with profound insights into cultural expectations and high service standards.
Experiences
  • Tasked with the (re)centralization of employees’ training and development programmes for Forte’s luxury “Exclusive Hotels by Forte” portfolio - 13 properties in 9 different countries.

    Facilitated the introduction of the group’s global customer loyalty programme.