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Bruno Cointepas

Customer Experience | Operations Management | L&D | Hospitality | AEHL

63 years old
Professional Status
Entrepreneur
Available
About Me
I have extensive global expertise in Operations Management, L&D and a foundation built on Hospitality values.

I am able to deliver a unique 360 degrees end user-centric approach to any project.

My background and experience have equipped me with profound insights into cultural expectations and high service standards.
  • The LEAP Team was an internal dedicated change management outfit created by and reporting directly to the Committee of Managing Directors (CMD) to help accelerate the Shell Group transformation.

    Accountable for managing the operations and the P&L of the Shell Leadership Learning Center.

    Organized and delivered Shell Senior Management bi-yearly Leadership events (up to 400 attendees and budgets up to $ 8 million per event).

    Led the LEAP Learning Delivery Services Team of > 25 associates.

    Built internal capacity to deliver adventure-based experiential learning in collaboration with US based non-profit "PA - Project Adventure" organization.