After over 40 years of professional activities, I have now decided to give back by making myself available pro bono. Please reach out if you think I could be of any assistance to you or your project.
With extensive global expertise in L&D Operations Management and a foundation built on Hospitality values, I deliver a unique, 360 degrees end user-centric approach to any project.
My background and experience has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.
I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.
The LEAP Team was an internal dedicated change management outfit created by and reporting directly to the Committee of Managing Directors (CMD) to help accelerate the Shell Group transformation.
Accountable for managing the operations and the P&L of the Shell Leadership Learning Center.
Organized and delivered Shell Senior Management bi-yearly Leadership events (up to 400 attendees and budgets up to $ 8 million per event).
Led the LEAP Learning Delivery Services Team of > 25 associates.
Built internal capacity to deliver adventure-based experiential learning in collaboration with US based non-profit "PA - Project Adventure" organization.
