I am passionate about customer experience! I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.
With extensive expertise in global operations management and a foundation built on hospitality values, I deliver a unique, 360 degrees end user-centric approach to every project.
My diverse background has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.
Sociedad Espanola de Extractos de Cannabis XCan S.L.
January 2020
to April 2021
Madrid
Spain
XCan (Sociedad Espanola de Extractos de Cannabis XCan S.L.) was a new vertically integrated business setting up a world-class medical cannabis cultivating and processing facility in Andalucía, Spain.
Led the research, strategy, business plan and design phases of this > €20M project using the latest cultivation and extraction technologies.
Cultivating industrial hemp and cannabis psychoactive plants Hydroponic cultivation technique Newly built, clean-technology, indoor, fully controlled grow rooms; no open air nor greenhouse cultivation Supercritical CO2 extraction process technology EU-GMP Certified Later to be fully licensed by the Spanish Agency of Medicines and Medical Products - AEMPS
