I personally believe that good customer experience leaves people feeling heard and appreciated. It minimizes friction, maximizes efficiency, maintains a human element and it has a tangible impact that can be financially measured.
This is why I leverage both my global Operations Management and Hospitality expertise to help clients conceptualize, design, build, and/or operate fit-for-purpose and sustainable facilities offering matching products and services.
Sociedad Espanola de Extractos de Cannabis XCan S.L.
January 2020
to April 2021
Madrid
Spain
XCan (Sociedad Espanola de Extractos de Cannabis XCan S.L.) was a new vertically integrated business setting up a world-class medical cannabis cultivating and processing facility in Andalucía, Spain.
Led the research, strategy, business plan and design phases of this > €20M project using the latest cultivation and extraction technologies.
Cultivating industrial hemp and cannabis psychoactive plants Hydroponic cultivation technique Newly built, clean-technology, indoor, fully controlled grow rooms; no open air nor greenhouse cultivation Supercritical CO2 extraction process technology EU-GMP Certified Later to be fully licensed by the Spanish Agency of Medicines and Medical Products - AEMPS
