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Bruno Cointepas

CX - Operations Management Professional

Bruno Cointepas
59 years old
Professional Status
About Me
Born in Paris, France, I built my reputation for strong customer focus, reliability, and flawless delivery during the course of my 35+ years professional career.

My expertise covers the fields of employee development, organizational change, operations and management consulting in the hospitality, oil & gas/energy, and engineering industries, across the globe.

An alumnus of the world's best Hospitality Business School, EHL in Switzerland, I held various Human Resources, large project management, operational, reorganization and Leadership roles for Fortune 100 and large multinational companies.

Over a decade of working for Royal Dutch Shell, I became a recognized subject matter expert in the field of Learning & Development -L&D- operations, learning facilities and services design as well as the design and delivery of large corporate events.
My expertise lies as much with the “how” as the “what” in these areas.
Jeroen van der Veer, former CEO of Royal Dutch Shell describes me as “an on the ball organizer and multi-tasker who combines Dutch efficiency and Latin charm”.

As an independent consultant, I take on projects where I leverage my international management expertise to increase operations' effectiveness and thus boost business performance while enhancing customers' experience.
  • As a Swiss Technology company, we have taken on the challenge of automating and optimizing work spaces.

    In today’s IT-based world, office buildings and processes are poor value for money. They are so inefficient that corporations often occupy, rent, heat, cool, clean and maintain almost twice the space they need, while the equivalent of several FTEs are engaged in unnecessary work, when it comes to arranging meetings, managing visitors and organizing security and services.

    With Performance Buildings® new breed of software, corporations can create a high performance building based on two guiding principles:
    Process automation - to utilize space more efficiently
    Resource optimization - space sharing within and across corporations

    Ready to redefine your workplace? With us you can do more with less space. Please get in touch!