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Bruno Cointepas

Hospitality | L&D Operations Management | Customer Experience

61 years old
Professional Status
Entrepreneur
Available
About Me
Harnessing a robust foundation in global Hospitality and L&D Operations Management, I drive client success through conceptualizing and delivering exceptional customer experiences.
My approach consistently leads to the creation of sustainable, user-centric solutions that resonate on an international scale.

With a focus on organizational effectiveness and a strategic mindset, my contributions have spanned from delivering business and learning events to facilities design that exceed expectations.
At the core, my work revolves around elevating customer satisfaction and achieving operational excellence.
  • Supporting professionals and organizations in improving the effectiveness of their learning delivery in line with their business objectives :

    • improve operations effectiveness
    • conceptualize, design, build and/or remodel Learning facilities
    • audit, design and set-up processes for effective L&D operations

    Co-creating learning processes always aiming at the development of individuals and their organization’s effectiveness and leadership.