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Bruno Cointepas

Experienced Advisor - Hospitality, L&D Operations & Customer Experience | Giving Back Through Pro Bono Support

62 years old
Professional Status
Entrepreneur
Available
About Me
After over 40 years of professional activities, I have now decided to give back by making myself available pro bono.
Please reach out if you think I could be of any assistance to you or your project.

With extensive global expertise in L&D Operations Management and a foundation built on Hospitality values, I deliver a unique, 360 degrees end user-centric approach to any project.

My background and experience has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.

I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.

Behavior Change Programme Operationalization

Energy sector - Private consulting firm
April 2014 to May 2014
The Hague
Netherlands
  • A project for Castor & Partners, a private, Cyprus based, Leadership Development and Talent Management Consulting Firm which exclusively focused on the Middle East & Levant energy sector.

    Assisted with the Saudi Aramco's "Leader Role Modeling Behavior" programme further potential roll-out and operationalization.
    Used my own network to refer professional coaches and assisted setting-up an internal operational model.