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Bruno Cointepas

Hospitality | Operations Management | Customer Experience

60 years old
Professional Status
Entrepreneur
Available
About Me
I aim to share my global management expertise and customer focus to boost employees development and business performance.

With over 35 years of professional experience in various industries and geographies, I am a seasoned Operations Management professional.
I help my clients conceptualise, design, build, operate , and optimise their facilities, products, and services, enhancing both their operational effectiveness and customer experience.

As an EHL - Lausanne Hospitality Business School - alumnus and former HR and projects leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of operations.
I have successfully delivered large-scale projects for Fortune 100 and multinational companies.

Behavior Change Programme Operationalization

Energy sector - Private consulting firm
April 2014 to May 2014
The Hague
Netherlands
  • A project for Castor & Partners, a private, Cyprus based, Leadership Development and Talent Management Consulting Firm which exclusively focused on the Middle East & Levant energy sector.

    Assisted with the Saudi Aramco's "Leader Role Modeling Behavior" programme further potential roll-out and operationalization.
    Used my own network to refer professional coaches and assisted setting-up an internal operational model.