I aim to share my global management expertise and customer focus to boost employees development and business performance.
With over 35 years of professional experience in various industries and geographies, I am a seasoned Operations Management professional. I help my clients conceptualise, design, build, operate , and optimise their facilities, products, and services, enhancing both their operational effectiveness and customer experience.
As an EHL - Lausanne Hospitality Business School - alumnus and former HR and projects leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of operations. I have successfully delivered large-scale projects for Fortune 100 and multinational companies.
Hired by the Compass Group - Eurest Support Services (ESS) -, Shell services provider in Gabon, to carry out an assessment of their Hospitality and Facility Management training operations and services in the greater Gamba area.
Assessed ESS's Hospitality & Facility Management services training strategy for Shell Gabon and formulated recommendations on how both companies could jointly further structure and roll-out Training initiatives at short, medium and longer term.