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Bruno Cointepas

Customer Experience | Operations Management | L&D | Hospitality | AEHL

63 years old
Professional Status
Entrepreneur
Available
About Me
With extensive global expertise in Operations Management, L&D and a foundation built on Hospitality values, I am able to deliver a unique, 360 degrees end user-centric approach to any project.

My background and experience has equipped me with profound insights into cultural expectations and high service standards, which help design seamless and impactful customer experiences.

Carefully designed, created and enhanced meaningful customer-focused solutions always cultivate lasting business return.
  • In charge to manage & facilitate the ITPS' Leadership Team (13 Senior Executives) regular face to face and virtual Team meetings.

    Rolled-out Change & Communication initiatives and designed & delivered global Learning Conferences.

    During this assignment, the Vice President in charge (who later became CIO of the Shell Group), asked me to coach him on his leadership behavior.