After over 40 years of professional activities, I have now decided to give back by making myself available pro bono. Please reach out if you think I could be of any assistance to you or your project.
With extensive global expertise in L&D Operations Management and a foundation built on Hospitality values, I deliver a unique, 360 degrees end user-centric approach to any project.
My background and experience has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.
I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.
Let’s (re)design what exceptional customer experience feels like!
I leverage my global L&D Operations Management expertise and Hospitality values to bring a unique, 360 degrees end user-centric approach to any project while maximising business return.
o Customer Experience o Conceptual Design o Operations Management o L&D / Learning Facilities Design & Start-up o Business & Corporate Events Design