I am passionate about customer experience! I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.
With extensive expertise in global operations management and a foundation built on hospitality values, I deliver a unique, 360 degrees end user-centric approach to every project.
My diverse background has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.
Let’s (re)design what exceptional customer experience feels like!
I leverage my global operations management expertise and hospitality values to bring a unique, 360 degrees end user-centric approach to your projects while maximising business return.
o Customer Experience o Conceptual Design o Operations Management o L&D / Learning Facilities Design & Start-up o Business & Corporate Events Design & Delivery