Born in Paris, France, I built my reputation for strong customer focus, reliability, and flawless delivery during the course of my 35+ years professional career.
My expertise covers the fields of employee development, organizational change, operations and management consulting in the hospitality, oil & gas/energy, and engineering industries, across the globe.
An alumnus of the world's best Hospitality Business School, EHL in Switzerland, I held various Human Resources, large project management, operational, reorganization and Leadership roles for Fortune 100 and large multinational companies.
Over a decade of working for Royal Dutch Shell, I became a recognized subject matter expert in the field of Learning & Development -L&D- operations, learning facilities and services design as well as the design and delivery of large corporate events. My expertise lies as much with the “how” as the “what” in these areas. Jeroen van der Veer, former CEO of Royal Dutch Shell describes me as “an on the ball organizer and multi-tasker who combines Dutch efficiency and Latin charm”.
As an independent consultant, I take on projects where I leverage my international management expertise to increase operations' effectiveness and thus boost business performance while enhancing customers' experience.
Shell Learning was a newly created and global network of learning professionals providing non technical Leadership and Business Improvement programmes across the Shell Group.
Member of the Leadership Team in charge of setting up and leading the global Learning Delivery Services structure and resources across 5 regional offices in the US, UK, The Netherlands, Malaysia and Australia.
Direct line management responsibility for > 35 learning coordinators in The Netherlands and indirectly for all regional teams through their respective leaders
Led the project to conceptualize, design, start-up and operate the new Corporate Learning Center and Residential Accommodation Building (a € 20 million project) at the Group Headquarters in The Hague, The Netherlands.
