I aim to share my global management skills and customer focus to boost employees development and business performance.
With over 35 years of professional experience in various industries and geographies, I am a seasoned L&D Operations Management consultant. I help clients design, build, manage, and optimize their learning facilities, products, and services, enhancing their operational effectiveness and customer experience.
As an EHL - Lausanne Hospitality Business School - alumnus and a former HR and project leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of L&D operations. I have successfully delivered large-scale corporate events, learning centers, and behavior change programs for Fortune 100 and multinational companies.
Shell Learning was a newly created and global network of learning professionals providing non technical Leadership and Business Improvement programmes across the Shell Group.
Member of the Leadership Team in charge of setting up and leading the global Learning Delivery Services structure and resources across 5 regional offices in the US, UK, The Netherlands, Malaysia and Australia.
Direct line management responsibility for > 35 learning coordinators in The Netherlands and indirectly for all regional teams through their respective leaders
Led the project to conceptualize, design, start-up and operate the new Corporate Learning Center and Residential Accommodation Building (a € 20 million project) at the Group Headquarters in The Hague, The Netherlands.
