After over 40 years of professional activities, I have now decided to give back by making myself available pro bono. Please reach out if you think I could be of any assistance to you or your project.
With extensive global expertise in L&D Operations Management and a foundation built on Hospitality values, I deliver a unique, 360 degrees end user-centric approach to any project.
My background and experience has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.
I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.
Member of the hotel's Executive Committee , in charge of managing the whole Human Resources function.
Led > 450 employees and fully accountable for the HR (Personnel & Training) department's activities such as “Saudisation” programme, catering, staff housing, transport and employees welfare.
The HR department received the “Hyatt E.A.M.E. Hotels - Best HR Operation" award in 1990.
Supported and motivated employees throughout the distressing period of the 1990-1991 first Gulf-War when the US Army Command used our hotel as their military operations base and communications center.
