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Bruno Cointepas

Customer Experience | Operations Management | L&D | Hospitality | AEHL

63 years old
Professional Status
Entrepreneur
Available
About Me
I have extensive global expertise in Operations Management, L&D and a foundation built on Hospitality values.

I am able to deliver a unique 360 degrees end user-centric approach to any project.

My background and experience have equipped me with profound insights into cultural expectations and high service standards.
  • Member of the hotel's Executive Committee , in charge of managing the whole Human Resources function.

    Led > 450 employees and fully accountable for the HR (Personnel & Training) department's activities such as “Saudisation” programme, catering, staff housing, transport and employees welfare.

    The HR department received the “Hyatt E.A.M.E. Hotels - Best HR Operation" award in 1990.

    Supported and motivated employees throughout the distressing period of the 1990-1991 first Gulf-War when the US Army Command used our hotel as their military operations base and communications center.