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Bruno Cointepas

Customer Experience | Operations Management | L&D | Hospitality | AEHL

63 years old
Professional Status
Entrepreneur
Available
About Me
With extensive global expertise in Operations Management, L&D and a foundation built on Hospitality values, I am able to deliver a unique, 360 degrees end user-centric approach to any project.

My background and experience has equipped me with profound insights into cultural expectations and high service standards, which help design seamless and impactful customer experiences.

Carefully designed, created and enhanced meaningful customer-focused solutions always cultivate lasting business return.

Behavior Change Programme Operationalization

Energy sector - Private consulting firm
April 2014 to May 2014
The Hague
Netherlands
  • A project for Castor & Partners, a private, Cyprus based, Leadership Development and Talent Management Consulting Firm which exclusively focused on the Middle East & Levant energy sector.

    Assisted with the Saudi Aramco's "Leader Role Modeling Behavior" programme further potential roll-out and operationalization.
    Used my own network to refer professional coaches and assisted setting-up an internal operational model.