With over 35 years of professional experience in various industries and geographies, I am a global Operations Management professional with a passion for user experience and customer satisfaction. I have successfully delivered large-scale projects for Fortune 100 and multinational companies, enhancing both their operational effectiveness and user experience.
I leverage my global Operations Management expertise to help companies conceptualize, design, build, and operate fit-for-purpose and sustainable facilities offering matching products and services. As a EHL - Lausanne Hospitality Business School alumnus and a former HR and projects leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of Operations Management. I am a lifelong learner and a proud holder of several executive education credentials from prestigious institutions.
Managing Director - "Directeur Général", initially as an interim management role. Universo Bois was a B2B key player on the French market for (wooden) garden products with a turnover of circa € 20M per year.
Initially hired to improve operations, develop & implement a new commercial strategy for the French market and to create stronger communication lines between the French operations and the Dutch mother company.
Following the company owner's decision to stop its activities, I had to both operationally and legally close down the business in France.
