With over 35 years of professional experience in various industries and geographies, I am a global Operations Management professional with a passion for user experience and customer satisfaction. I have successfully delivered large-scale projects for Fortune 100 and multinational companies, enhancing both their operational effectiveness and user experience.
I leverage my global Operations Management expertise to help companies conceptualize, design, build, and operate fit-for-purpose and sustainable facilities offering matching products and services. As a EHL - Lausanne Hospitality Business School alumnus and a former HR and projects leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of Operations Management. I am a lifelong learner and a proud holder of several executive education credentials from prestigious institutions.
Partnered with Lise Timmer to assist her professionalize and further develop her initial and proprietary Chefs' network concept.
Developed an overall strategy, clear potential markets segments, acquisitions and services processes, a website framework and its texts, business terms and conditions, contracts and legal documents as well as communication, social media and operating strategies.