I aim to share my global management expertise and customer focus to boost employees development and business performance.
With over 35 years of professional experience in various industries and geographies, I am a seasoned Operations Management professional. I help my clients conceptualise, design, build, operate , and optimise their facilities, products, and services, enhancing both their operational effectiveness and customer experience.
As an EHL - Lausanne Hospitality Business School - alumnus and former HR and projects leader at Royal Dutch Shell, I have developed a deep expertise and a strong reputation in the field of operations. I have successfully delivered large-scale projects for Fortune 100 and multinational companies.
The LEAP Team was an internal dedicated change management outfit created by and reporting directly to the Committee of Managing Directors (CMD) to help accelerate the Shell Group transformation.
Accountable for managing the operations and the P&L of the Shell Leadership Learning Center.
Organized and delivered Shell Senior Management bi-yearly Leadership events (up to 400 attendees and budgets up to $ 8 million per event).
Led the LEAP Learning Delivery Services Team of > 25 associates.
Built internal capacity to deliver adventure-based experiential learning in collaboration with US based non-profit "PA - Project Adventure" organization.